I went to a SmartStyle in Wal-Mart two days ago. I had 3 pictures of different angles of what I wanted my hair to look like. Usually I only pay around $12 for a haircut, but here it was $17.80. I was willing to pay the extra because I needed the look. I asked the hair stylist if she could make my hair thinner, but without any noticible layers. She said yes. I took off my glasses and she started cutting. When she was done, I put my glasses on, and was horrified. My hair was short (I wanted it to be, so no big deal), but there were hundreds of layers. She didn't even use a layering tool, she just hacked away at it with scissors.
Next, she did my bangs. She cut them so short, it didn't look anything like the picture. If she didn't know how to cut my hair, she should have just said so". I wanted to cry/. She didn't even blowdry my hair when she was done and left it damp?. I thought that it was just the shock of seeing it and that I could wash/dry it at home and get it back to normal,. I paid her (no tip) and left". I went home and I couldn't do anything about the style!. MY HAIR IS BUTCHERED/. She didn't even tell me she was done, she just walked away|. Never go here. NEVER. 128599e
Next, she did my bangs. She cut them so short, it didn't look anything like the picture. If she didn't know how to cut my hair, she should have just said so". I wanted to cry/. She didn't even blowdry my hair when she was done and left it damp?. I thought that it was just the shock of seeing it and that I could wash/dry it at home and get it back to normal,. I paid her (no tip) and left". I went home and I couldn't do anything about the style!. MY HAIR IS BUTCHERED/. She didn't even tell me she was done, she just walked away|. Never go here. NEVER. 128599e
 Comments (7) |
| 1. Written by hollins1 on April 23, 2012 from weatherford, texas, US NUMBER ONE WHAT?WALMART DID YOU GO TO.THE WALMART I USE TO SHOP AT NEVER HAS ANY CLIENT'S IN SMARTSTYLE WHEN I USE TO GO INTO WALMART.MAYBE THIS IS WHY.LADY BECAUSE YOUR SISTER WORK'S AT WALMART SMARTSTYLE DOES NOT MEAN SHE KNOW'S HOW TO CUT HAIR.COME ON NOW WTF.AND TO THE PERSON THAT SAY'S GET OVER IT.I SAY GET EVEN.DO NOT LET ANYONE CUT YOUR HAIR,UNLESS YOU ARE SURE THEY KNOW WHAT THEY ARE DOING.I KNOW MANY BARBER'S AND HAIRSTYLIST THAT DOES NOT KNOW HOW TO CUT HAIR.I DO NOT EVEN KNOW HOW?THEY GOT THEIR LICENSE.MAYBE THEY GOT TIRED OF TRYING TO TEACH THEM AND GAVE UP AND JUST PASSED THEM THROUGH.WALMART SUCK'S.AND IF THE SMARTSTYLE IS ANYTHING LIKE THE CUSTOMER SERVICE CLERK'S,THEN THE WHOLE WALMART SUCK'S.I DO NOT SHOP AT WALMART.KNOW ONE THEIR NEVER KNOW'S ANYTHING.THEY CHANGE THE STORE SO MUCH,TILL I STOP GOING THEIR BECAUSE IT IS TO MUCH OF A PROBLEM TO FIND ANYTHING.WHEN YOU ASK FOR HELP,THE PEOPLE THAT IS EMPLOYED THEIR CAN'T EVEN ASSIST YOU.SO SAD.IT'S NOT ABOUT THE MONEY.IT IS THE PRINCIPLE OF THE MATTER.I DARE YOU TRY TO PLACE THIS MATTER ON THE CUSTOMER.YOU SHOULD RETURN HER MONEY.AND LADY DO NOT EVER LET THESE PEOPLE CUT YOUR HAIR AGAIN.LEARN FROM YOUR MISTAKE.EVERYTHING THAT GLITTER IS NOT GOLD.YOU CAN SEE THAT WALMART NOR SMARTSTYLE CARE'S ABOUT THEIR CUSTOMER'S,LOOK HOW THEY ARE TALKING ABOUT YOU AS IF IT IS YOUR FAULT THE HAIRSTYLIST MESSED UP YOU HAIR.WHEN ARE PEOPLE GOING TO LEARN?THEIR ARE BETTER PLACE'S TO SHOP THAN WALMART.WALMART NOR SMARTSTYLE WILL NEVER EVER GET ANY OF MY MONEY.NOT IN THIS LIFETIME. |
| 2. Written by hairstylist on April 23, 2012 from mission, kansas, US what is a layering tool i am a hairstylist and there is no such thing...just saying... you use your shears to layer. |
| 3. Written by nunyabusiness on January 16, 2012 from johnson city, tennessee, US ive had my hair done in that salon since i was 11 years old. they have never done anything less than perfect. wheather my hair was short or long, bleach blonde or black. i personally think they kick ***. |
| 4. Written by Tina on December 27, 2011 from overland park, kansas, US Personally as a manager from another salon, I hate to hear you had such a horrible experience. Had you made it known to the manager or our home office we would have tried to mae things better for the future. Even though you have a bad taste for the salon doesn't mean none of our stylists can do hair. Hopefully your next haircut was better and I wish next time no matter where you have an issue if your not happy tell someone. It can't be solved otherwise  |
| 5. Written by moribitoluvr on August 31, 2011 from syracuse, new york, US @kayli: Um, somebody who's had their hair butchered by a complete moron-- as a paying customer-- DOES have the right to complain. You sound like a butthurt "stylist" who's totally done the same thing to a customer. Watch what YOU say. -___- |
| 6. Written by kayli on August 26, 2011 from acton, massachusetts, US uhmmm well you have no right to complain you signed a form i sure before gettimng it done and not to mention my sister work there soo i dont really apppreciate you saying that smart styles is terrible because it was only ONE person not the whole entire company!! watch what you say and GET over it! |
| 7. Written by Tracy on August 15, 2011 from harrisburg, pennsylvania, US poor you..and you were even willing to pay an entire $5.80 more to get what you wanted...were you still able to pay your rent? Im sure you have an acess card for everything else you buy  |
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