Working for Smartstyle as a manager, I wanted to step down and Kendra said i was doing a great job that it was ok. Her backstabbing that she does to everyone is ridiculous and she gets by with talking about other employees to other staff members. Lying to customers, Using a student's work on a research paper for her managers meeting, and not firing people that actually needed it. But this older person did not fit when she got someone younger. Her mentality as a district manager was horrible. She would tell me I did a great job and then ended up firing me for doing my sister-in- laws hair off the clock. I was forced to sign in and do other customers when I was off at 1:00 p.m. I started her hair at 1:15 and all I did was color her hair. The same one that Kendra used her school notes and passed it off as her work! She fires every manager because she thinks she can do better. When other employees can not come to work on time, close the store early, and steal things, she lets them get by with it. When I was the manager, she told me to have documents on every employee because she could not fire them only Laura, her boss. Come to find out she lied about that as well. When you devote almost three years of hard work, time, and countless hours that I did not get paid for, you tend to think you are abused mentally and physically. Then come to find out, she was talking about me all the time to other people. She even told a customer, that I did not look the part. Is that discrimination? She is a poor excuse for a district manager that gives no direction to her employees and blames everything on others". Isn't a district manager supposed to be a mentor and a guide in how you do your job? Well, the old adage is you are only as good as your people/. She never helped train us, or come in to help out?. Yet now she helps the new younger manager that fits "her look",. If her boss knew she used someone else's school work and called it her own, isn't that deceptive? She lets people close the store early and thinks that is good business? She is definitely not a good district manager or a mentor to other managers". However, she fired the manger before me, the new manager only lasted 2 weeks and I had to take over again?. Kendra never called us back or ever gave us support|. Do you think the problem is her? All these people quit because of her'. and by the way, Bev got fired for the same thing 2 days later because she did not like her 1285928
 Comments (7) |
| 1. Written by price on January 18, 2012 from nashville, tennessee, US It sounds like price is the issue here. I agree with the person that suggested going to a beauty school for your trim. That way you will get what you pay for. A cheap service with no quality... |
| 2. Written by person on January 17, 2012 from dunellen, new jersey, US Gabriel why don't you just go to a beauty school to get your hair done if $16I is too high of a price to pay. Also you can call ahead and make an appointment so you don't have to wait in line. |
| 3. Written by whatever on October 12, 2011 from chagrin falls, ohio, US your probably mad because you didnt keep the job because you probably werent doing the right thing?! its called integrity? |
| 4. Written by whatever on October 12, 2011 from chagrin falls, ohio, US your probably mad because you didnt keep the job because you probably werent doing the right thing?! its called integrity? |
| 5. Written by noname on September 19, 2011 from farmington, michigan, US Wow Gabrielle. I'm sorry you had to wait 45 minutes for your haircut. But I must say, sometimes there is no control over how many stylists are working. People get sick, quit, get fired, etc... If there is only one, there is a reason. It's not just to inconvenience the customer. Also, regis corporation requires the managers to schedule according to a computer generated forecast and in some cases, it is expected to be slow, so only 1 stylists is scheduled for that time period. We don't have much control over that one. As for the price of your haircut. We stylists are paid on commission. This is how we make our living. Some stylists are barely making minimum wage. And you want to cut our pay even more??? Talk about nerve. What do you do? And how much do you get paid??? How would you like it if someone told you that you weren't worth what you were getting paid and wanted to cut your salary!! Pretty darned rude of you to make such a comment. Why don't you go to a high end salon and pay $50 for your hair cut if you don't like our prices. |
| 6. Written by Genie Brock on March 11, 2011 from orlando, florida, US Well just like not enough cashiers in stores etc... It is called down sizing because of the economy. Where have you been? |
| 7. Written by Gabrielle Helber on September 13, 2010 from columbus, ohio, US I am a customer and not familiar with the internal affairs of Smart Style so I can't comment on those particular issues. I want to *** right now because I'm mad. I drive all the way out to Walmart for two purposes to get my hair shaped and styled and get a new top. When I arrived there was only one girl working and I was told it would be at least a 45 minute wait! She showed me there was to get a hair cut and another in the midst of a coloring with cut to complete and then I would be next. The last time I was in the price for a cut went up to $16.00 regardless of whether my hair is wetted down or shampooed. Since i have allergies I arrive with clean hair to be wetting down for the cut and ask for blow dry to take the chill off and I'm good to go but for $16.00 I find this price outrageous along with the wait time....WHY DOESN'T the district manager have two girls working instead of inconveniencing the customer? I left and do not plan to return again...I'll find someone to do my hair that cares about me without all the hastle! |
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