I stopped into Smart Style on Beville Road, in Daytona Beach, FL to have my hair trimmed, signed in and stood, (no seats to sit down), waiting while stylist continued a personal phone call on her cell phone for approx. 3 minutes. She finished her call, never smiled just asked "what can I do for you", I told her I would like a shampoo & cut. She says I'll be with you soon and she proceeded to brush hairs out of a clipper, never smiling, never conversing with me, not offering me a seat to sit so I continued to stand while she did unnecessary things around salon. Sign in book showed there had not been a customer there since 12:30pm and I was there at 2:20pm. I assumed customer satisfaction was not a priority to her and told her I would pass and left. She yelled at me as I was walking out that "I have things to do". Never again will I subject myself to such rude behavior. 128583d
 Comments (4) |
| 1. Written by hater on October 27, 2011 from orlando, florida, US raquel big *** |
| 2. Written by The readers are SMART-employee on October 9, 2011 from new york, new york, US Don't you notice how at every "SMART hairsalon"-related post where the author is not satisfied with his/her treatment, there ones that leave comments are always supporting SMART and picking on the author? I'm starting to think if they're all workers at SMART ... Even if the readers are not agreeing with the author, there's no reason for them to attack the author. They weren't there, they wouldn't know what happened to the author. |
| 3. Written by chantell on May 30, 2011 from orlando, florida, US I also had a great experience and they were attentive and very nice..I sometimes think customers think there always right and to be honest they have lots of patience!!more than I will ever have.. |
| 4. Written by lala on May 30, 2011 from orlando, florida, US I love smart styles. I am sorry that you few did not have a good experience as they do pride them self's with great customer service. I had a wonderful experience with the stylist there and been going to her ever since..sometimes is not there fault.. just saying!! |
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