PissedConsumer".com just didn't cut it this time-- this travesty deserved a blog post of its own!
Back-to-school is next week/. I'm a high school sophomore and go to a school with droves of judgmental, posh kids?. Naturally I've been nervous and want to look my best". Thanks to this god-awful "salon", all that is down the toilet|.
Locale? Auburn, New York,. Offenders? I don't know:. Some blond chick with coloured pink streaks that have clearly past their prime (if you don't bother to touch up your own hair, don't go to beauty school!), and some brunette chick with a freakish looking fringe'. I should've just walked right out, but my dad-- sort of the male equivalent of Mr. Krabs, if you will-- INSISTED I have my hair cut here, because I wanted a layer trim and side bangs. That's pretty hard to screw up, though, so I reluctantly gave up on the trip to my usual-- and way nicer-- salon, which by the way is actually a legit salon and not some craphole in the middle of a grocery store.
My red flag should have been the poorly-groomed "stylists". My second red flag should've been when the hair person (Miss I-Want-To-Look-Like-Avril-Lavigne) didn't use hair clips to pin up my other layers of hair while trimming the others. To add insult to injury, she would stop in the middle of my haircut to speak with the other employee, and to pick up the phone. You don't leave a client in the middle of a haircut, especially if you're not crafty enough to use HAIR freakin' CLIPS like everybody else. My "layers" don't look like layers at all. They just look plain sloppy. Did I mention she dropped her styling tools a gazillion times? How very coordinated of her.
While I was sitting in the chair, a customer walked in, telling the girl that she'd effed up her hair, and when could she have an appointment to fix it. Repeat offender, eh?
Now here's the fun part. The chick didn't know how to do side bangs, which I had clearly described several times to her. Instead, I ended up with what looked like a normal, straight-across-the-forehead fringe, except halfway. I was gaping at my appearance in the mirror like I'd seen a ghost. "Do you like it?" *facepalm*
I promptly burst into tears. It's surprising she didn't know how to handle crying customers-- I'll bet there's been a lot of them, due to her poor skills. She said, "You know what, I'll only charge you with a children's hair cut." She almost made my father pay twice for the haircut, and he said, "No. When you screw up somebody's hair, you do it for free, and you FIX it."
The girl explained she really didn't know how to do side bangs. No surprise.
"Then why would you cut her hair?" my dad demanded.
"Because I thought I could do it!"
I am a teenage girl who has to return to a vicious school system next week-- not a guinea pig at the disposal of overweight freaks who think they're hair stylists. You DO NOT cut a client's hair if you're not sure in your ability to do so.
I begged my dad to let me leave, but he thought the "senior hairstylist", aka: the other chick who looks like her own hairstyle was crafted by a Naruto character, would be able to fix it.
This woman was condescending. "Well, I like it," she snorted. "It's not that bad." I was in tears, and tried to explain to her what side bangs looked like. "Everybody's hair's different," she shrugged. I was furious. "Even so, I'M the customer," I protested. "Side bangs don't look like this." So she agreed to 'angle them more', and I came out of the salon looking even worse. The bangs are too short. No teenage girl wants the same hairstyle as Hitler. (I swear that's how it looks!)
Maybe I have only myself to blame for giving in and accepting my dad's offer to get my hair cut there... but even so, that doesn't excuse poor customer service, and overall, awful "skills" that left me in tears.
I am terrified to go to school now. ***, I was freaked out in the first place, but this made it ten times worse. I spent all day today sobbing. I've worked so hard on buying cute clothes and accessories to begin the year fashionably, but now, that's all down the drain. I know I'm going to walk into school with no confidence thanks to my horrible hair. I hope these two "stylists" and their company are pleased with what they've done. I'm saving my allowance next time to go back to a REAL salon.
AUBURN, NEW YORK SMART STYLE SALON.
1284c94
Back-to-school is next week/. I'm a high school sophomore and go to a school with droves of judgmental, posh kids?. Naturally I've been nervous and want to look my best". Thanks to this god-awful "salon", all that is down the toilet|.
Locale? Auburn, New York,. Offenders? I don't know:. Some blond chick with coloured pink streaks that have clearly past their prime (if you don't bother to touch up your own hair, don't go to beauty school!), and some brunette chick with a freakish looking fringe'. I should've just walked right out, but my dad-- sort of the male equivalent of Mr. Krabs, if you will-- INSISTED I have my hair cut here, because I wanted a layer trim and side bangs. That's pretty hard to screw up, though, so I reluctantly gave up on the trip to my usual-- and way nicer-- salon, which by the way is actually a legit salon and not some craphole in the middle of a grocery store.
My red flag should have been the poorly-groomed "stylists". My second red flag should've been when the hair person (Miss I-Want-To-Look-Like-Avril-Lavigne) didn't use hair clips to pin up my other layers of hair while trimming the others. To add insult to injury, she would stop in the middle of my haircut to speak with the other employee, and to pick up the phone. You don't leave a client in the middle of a haircut, especially if you're not crafty enough to use HAIR freakin' CLIPS like everybody else. My "layers" don't look like layers at all. They just look plain sloppy. Did I mention she dropped her styling tools a gazillion times? How very coordinated of her.
While I was sitting in the chair, a customer walked in, telling the girl that she'd effed up her hair, and when could she have an appointment to fix it. Repeat offender, eh?
Now here's the fun part. The chick didn't know how to do side bangs, which I had clearly described several times to her. Instead, I ended up with what looked like a normal, straight-across-the-forehead fringe, except halfway. I was gaping at my appearance in the mirror like I'd seen a ghost. "Do you like it?" *facepalm*
I promptly burst into tears. It's surprising she didn't know how to handle crying customers-- I'll bet there's been a lot of them, due to her poor skills. She said, "You know what, I'll only charge you with a children's hair cut." She almost made my father pay twice for the haircut, and he said, "No. When you screw up somebody's hair, you do it for free, and you FIX it."
The girl explained she really didn't know how to do side bangs. No surprise.
"Then why would you cut her hair?" my dad demanded.
"Because I thought I could do it!"
I am a teenage girl who has to return to a vicious school system next week-- not a guinea pig at the disposal of overweight freaks who think they're hair stylists. You DO NOT cut a client's hair if you're not sure in your ability to do so.
I begged my dad to let me leave, but he thought the "senior hairstylist", aka: the other chick who looks like her own hairstyle was crafted by a Naruto character, would be able to fix it.
This woman was condescending. "Well, I like it," she snorted. "It's not that bad." I was in tears, and tried to explain to her what side bangs looked like. "Everybody's hair's different," she shrugged. I was furious. "Even so, I'M the customer," I protested. "Side bangs don't look like this." So she agreed to 'angle them more', and I came out of the salon looking even worse. The bangs are too short. No teenage girl wants the same hairstyle as Hitler. (I swear that's how it looks!)
Maybe I have only myself to blame for giving in and accepting my dad's offer to get my hair cut there... but even so, that doesn't excuse poor customer service, and overall, awful "skills" that left me in tears.
I am terrified to go to school now. ***, I was freaked out in the first place, but this made it ten times worse. I spent all day today sobbing. I've worked so hard on buying cute clothes and accessories to begin the year fashionably, but now, that's all down the drain. I know I'm going to walk into school with no confidence thanks to my horrible hair. I hope these two "stylists" and their company are pleased with what they've done. I'm saving my allowance next time to go back to a REAL salon.
AUBURN, NEW YORK SMART STYLE SALON.
1284c94
 Comments (7) |
| 1. Written by April on February 20, 2012 from chicago, illinois, US OK first of all it does not matter where you go to get your hair cut, if the stylist enjoys what she/he is doing than chances are they'll be good no matter where they work! My daughter had her hair completely messed up by an instructor! I talked her into modeling for this cutting class & he messed her hair up so bad i cried for her! She was 16 @the time & she made due. She was upset but she knows it is only hair...1 year later & it's still messed up! She got over it that day. Maybe you didn't explain what you wanted good enough, maybe you got a bad stylist but none of the things you attacked about them makes them bad stylists. Hopefully you will learn that looks aren't everything & maybe there is a reason no one at your school likes you, people tend to not like judgemental people... |
| 2. Written by Stylist24 on November 4, 2011 from syracuse, new york, US First off, I would like to say that hair all in all is hair, it will grow back, it is NOT the end of the world. Now that I have gotten that off my chest, I'd like to explain a few things to you. Side Swept Bangs: There are numerous types of side swept bangs, they can, yes, be angeled to go over your eye, and down below it. There are also others that go straight angeled down past the eye. I'm guessing from your dissatisfaction that you were looking for the "scenester" type of side swept bang which would need to be done with a razor and very damp hair. Layers: In order to cut hair into layers you do NOT hold the hair up with clips, EVEN if you are going to answer the phone (Which also correctly is a Smart Style Employee Policy that we MUST answer the phone each and every time it rings that we are in the store and on the clock. If not, we will get in trouble.) To cut layers you use a guide traveling, hence if you drop the hair, and come back you will be able to see said guide. Overweight Hairdresser: Now, here's my question. How does anything about her being overweight come into the point of your hair not being satisfactory to yourself? This has nothing to do with how your hair turned out. Hairdressers hair: Here's this really funny thing, us as hairdressers RARELY get the time to keep maintenence on our own hair since we are busy tending to clients who wish to get their hair done. We do hair all day, everyday at work, sometimes we don't want to go home just to sit down and start doing our own. Another thing, did you think maybe she didn't want the pink in her hair anymore? There are certain brands of hair dyes that have pinks, blues, and greens which actually do NOT bleach out of hair, making it so you have to wait til it washes out in order to get rid of it. Also, saying she is an Avril Lavinge wanna be? What does that make you? An Ashley/Mary Kate Olsen wannabe with your side swept bangs and layers? Funny huh? Here is something that really caught my attention. "I am terrified to go to school now. ***, I was freaked out in the first place, but this made it ten times worse. I spent all day today sobbing. I've worked so hard on buying cute clothes and accessories to begin the year fashionably, but now, that's all down the drain." Okay, now you are terrified to go to your vicious school because of a bad haircut? Hunny, it seems to me that the problem isn't the haircut but yourself. If you don't have confidence to go to school not fashionably and "oh so super cute" then you need to take a step back, and check yourself, for real. Life is NOT all about looks, and funny thing is? You're in school to LEARN, not to look good, not to be a prissy ***, nothing. You're going to look back on this in twenty years and see how much of an immature little girl you are really being. I for sure wouldn't be your friend if I went to school with you. |
| 3. Written by stylist13 on November 3, 2011 from syracuse, new york, US just an fyi, it is smartstyle procedure to stop in the middle of whatever you`re doing and answer the phone. Also if you knew anything about hair(which you obviously don`t being as you aren`t a cosmetologist)you would know that you clip up the hair to do a trim and take it down by sectiong. for a trim, a 0 degree blunt cut. if you get layers of any kind, you do not clip up the hair considering you are making your guide at the top of the head. |
| 4. Written by Stylist2 on September 30, 2011 from livingston, new jersey, US It sounds to me that no matter what salon you go to, you will never be happy. Just because a salon that is not located within a shopping center does NOT mean they are the best! I am a stylist and have had to fix quite a few haircuts that have walked out of a "high end" salon..and guess what..I work for a Smart Style salon! The majority of our clientele actually PREFER coming to our salon rather than a pricier salon because we treat them almost like family and give excellent service. I am sorry you had such a terrible experience at a Smart Style, but that does not mean that all of the salons operate that way. Our salon is one of the busiest in our area and we are very proud of that. Please, before you assume every salon is the same, learn the facts. And by the way, Smart Style IS a real salon. We are owned by Regis Corporation, which owns over 80% of all hair salons nationwide. |
| 5. Written by stylist on September 29, 2011 from cleveland, ohio, US You sound like a spoiled little ***, karma sucks sounds like your a not so nice person anyways so now your hair matches your personality. I have been a sucsessful stylist for 10 years with pink hair still not sure what that has anything to do with how your hair ended up or what them being over weight has to do with it. Maybe you shouldn't judge someone by the way they look..and smartstyle is a real salon grow up hun and get a clue |
| 6. Written by OP on September 24, 2011 from syracuse, new york, US @Lucy_Loser: Wow. Sounds like somebody hasn't ever been a teenage girl. A month later and this retarded hairstyle takes an hour to be made to look presentable. I have to pin back the "side bangs" every stinkin' day and have to make a million stops at my locker to readjust it. I shouldn't have to do that because some lowlives can't cut hair. |
| 7. Written by Lucy_Loser on September 23, 2011 from amsterdam, ohio, US a little mellow dramatic are we..? there are far worse things happening in the world today. get over yourself hunny lifes too short. |
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