Smart Style Complaints and Reviews

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Smart Style
Main address: 7201 Metro Blvd 55439 Minneapolis MN
1-800-737-3535, , http://www.smartstyle.com/contactus/default.asp
  • 168+20 mobile complaints
  • $16.9K claimed losses
  • $90 average
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I went to the one in Delta Co. Had a 10 min wait. Since it was in Walmart, bought something and took it to my car. Went back and the stylist was taking the apron of the Client. Then they sat there and chatted. They both looked my way twice but kept on chatting. If you want to hang out and chat, it shouldn't be at work. I finally walked out. I will go to Great Clips. Add comment

  • 1 day ago
  • Beauty Centers and Spas
  • Haircut Overcharge
  • 24

Went into the the salon for basic haircut which included wash and conditioner. When I went to pay I got charged for the Perfect Package at $21.50. The stylist insisted that the extra oil & gel + blow day made it the perfect package, even though I didn't ask for any of that as an extra. I had a $9.99 special price coupon and that is what I thought I was paying. It took me 2 days of phone... Read more

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  • Jul 20
  • Health and Beauty
  • Macomb, Illinois
  • Property Damage Repair
  • 3
  • 34

Stylist Jamie at the Macomb, Illinois store was too busy checking out the comings and goings of people in Wal-Mart to cut my hair properly. One side was very noticeably longer than the other, it was awful. I am always very nervous about getting my hair cut and people like her are why. I can't believe I paid to get butchered! My granddaughter's first birthday party was the next day so my daughter... Read more

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  • Jul 19
  • Beauty Centers and Spas
  • Bad Hair Cut
  • 10

Went in to get my 12 year old sons hair cut at the one in Centre Al. We came out and he looks like they cut it with a weedeater! He starts school in two weeks and he is upset and crying saying the kids are going to make fun of him! I have never in my life seen anybody with a worse haircut. Please don't go to this place if you live in the area they will destroy your hair. These people have no... Read more

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  • Jul 17
  • Beauty Centers and Spas
  • Service Refusal
  • 2
  • 28

I was told by staff that district manager said I was not hired because I was black and she didn't want to smell black hair in the salon. Read more

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How can a persons schedule change over night. I checked with my local salon and the person I have cut my hair was in today at 9 am. I was at foot waiting to be first and another employee informs me that the schedule was changed by the new manager. This means I need to find someone new to cut my hair if a schedule can be changed within 12 hours. Add comment

Waited for an hour. Was made to wait longer because the stylist had a 1 pm appt( it was 25 min before) the customer came in early, so she told me I needed to wait longer. I left, not going back. Been going there for years. Add comment

  • Jul 16
  • Beauty Centers and Spas
  • Virginia Beach, Virginia
  • Hair Salon Gift Card
  • 24

Mother gets her hair done in Vincennes and I live in Jasper. My mother is 83 y/o and I manage her checking. Vincennes Smartstyle has taken a check w/driver license on many occasions. I stopped on Tuesday, 15th July approximately 430p.m.at the Jasper Smartstyle and ask for a gift card to send to my mother. There were 3 stylists standing around and not one of them knew how to do a gift card. Then... Read more

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Macon, GA location Zebulon Rd is the worst. Been 4 previous times for wash & flat iron for 8 year old girl. Every time the same price! This time the rude lady wanted to charge me $28 more and tell me I was undercharged in the past. No, she just making up the prices. Very rude! #notscammingme Add comment

  • Jul 13
  • Beauty Centers and Spas
  • Monroe, North Carolina
  • Hair Color
  • 26

Smart Style in Monroe NC.. I went to have high lites put in my hair and I told them that is hard to bring the color out of my hair and I did not want any yellow or brassy left in my hair. when I left there I went home and cried I have never had such a mess made of my hair... did go back the next day and she bleached it again still looks awful and I'm afraid to have more bleach put on it I... Read more

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